Intelligent document processing for construction claims.
Kritical helps construction and legal professionals save time and money during claim preparation, defense, arbitration and court proceedings by providing you with a dedicated technology team to manage and organize your documents—so you can focus on being creative with strategies and arguments that will win your case.
Supporting real claims for leading companies
“The Kritical team saves our contract administrators and claims managers days of organizing, searching and understanding a project's history that's buried in thousands of letters, helping us prepare and defend claims with more efficiency.”
Construction Management Associates >
Scan.
At Kritical, we streamline the digitization of your physical documents. Simply send us your box files, and our advanced scanning technology will convert them into high-quality, searchable PDFs using Optical Character Recognition (OCR). We then intelligently classify and securely store these digital files on your personalized Kritical dashboard, ensuring easy access and organization.
Once the digitization process is complete, we return your original box files. To maximize the benefits of Kritical, we provide comprehensive training for your team, focusing on the core functionalities they will use most frequently. We also value your team's feedback to tailor future software updates to better meet your specific needs.
Our goal is to empower your organization with efficient digital solutions, enhancing productivity and ensuring a seamless transition to a paperless environment and AI future.
Convert.
Whether physical papers in your archives, or scanned documents, Kritical’s advanced scanning technology converts them into high-quality, searchable PDFs using Optical Character Recognition (OCR). We then intelligently classify and securely store these digital files on your personalized Kritical dashboard, ensuring easy access and organization.
Extract.
Key details such as sender, recipient, date, reference number, and other pertinent information are extracted from documents. Leveraging artificial intelligence and natural language processing, the system efficiently identifies and retrieves relevant data with minimal human involvement, and summarizes each document for easy identification. This approach not only minimizes errors commonly associated with manual data entry but also expedites processing times, enabling businesses to utilize information more promptly. An Excel log can then be downloaded—including hyperlinks to the online documents—and shared with your team and clients.
Classify.
Following extraction, documents are systematically classified into 53 unique contractual categories using advanced AI-driven classification systems to analyze the content, identify patterns, keywords, and contextual cues to ensure precise sorting and routing to the appropriate department or workflow. This intelligent categorization minimizes the risk of misfiling and enhances operational efficiency.
Save.
Processed documents and their associated data are securely saved in a centralized digital repository, using Kritical’s cloud-based content management platform, or integrated into your existing infrastructure. This centralization safeguards information and ensures authorized personnel can easily retrieve it. By eliminating the need to sift through physical files or disorganized digital folders, businesses can quickly access necessary information, facilitating faster decision-making, improving customer service, and enhancing overall operational efficiency.
Search.
Unlock the full potential of your documents with the Kritical AI assistant, designed to provide instant clarity and unparalleled efficiency. By leveraging advanced artificial intelligence, our system ensures you understand your content with increased accuracy, allowing you to access the information you need at the speed of thought. Experience a transformative approach to document management that accelerates your workflow and enhances productivity.
Integrate.
Once your data is saved, it becomes readily accessible for immediate use or to automate your existing processes, thereby enhancing outcomes. You can securely access this information through Kritical's cloud-based content platform or integrate it seamlessly into your current infrastructure.
Kritical is made for construction and legal professionals.
Kritical’s document management team supports contractors, project management firms, law firms, consultants, claims consultants, arbitrators and project owners in managing and organizing their project letters during claim preparation, defense, arbitration and court proceedings.
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Staying on top of contract terms and conditions requires meticulous attention to detail. Kritical makes it easy for contract administrators to locate the precise information they need from project letters. Whether you're verifying contractual obligations or addressing disputes, Kritical ensures you can instantly retrieve relevant correspondence. With faster access to the information that matters, you can ensure compliance, resolve issues quickly, and keep your projects on track.
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When managing claims, access to timely and accurate information can make or break your case. Kritical allows claims managers to efficiently search and retrieve relevant details from project letters, helping you assess claims faster and build stronger cases. Save valuable time by eliminating the need to manually sift through correspondence and focus on resolving claims with confidence, knowing that every piece of critical information is readily accessible.
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For arbitrators handling intricate disputes, having the right information at your fingertips is essential. Kritical simplifies the process by organizing and retrieving key details from project letters with ease. Whether evaluating obligations or examining case evidence, Kritical delivers quick access to the insights you need to resolve disputes effectively.
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In the world of project management, every decision counts, and delays can be costly. Kritical ensures you have fast access to the vital information contained in project letters, helping you address issues in real time. Whether it’s monitoring project progress or identifying potential risks, Kritical allows you to retrieve important correspondence quickly.
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In the complex world of construction law, having access to precise information from project letters can be crucial to your case. Kritical allows construction lawyers to quickly locate and analyze relevant correspondence, helping you gather the evidence needed to support your legal arguments. Avoid wasting time searching through countless letters—Kritical streamlines your workflow, giving you the insights you need to provide expert legal counsel more efficiently.
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As a document controller, your role is pivotal in ensuring the right information reaches the right people. Kritical is designed to help you easily locate key details within project letters, ensuring that nothing is missed in the flow of communication. By simplifying access to correspondence, you can maintain a smooth and efficient document management process.
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As a paralegal, you're often tasked with retrieving essential information to support your legal team. Kritical makes it easy to find the exact details you need from project letters, ensuring that you can assist with case preparation efficiently. With fast access to correspondence, you can gather the necessary information quickly, allowing your team to focus on building a strong case without getting bogged down in time-consuming searches.
Kritical multiplies your performance.
Business efficiency
We automate scanned letter processing and metadata extraction to save you valuable time by reducing manual data entry. This efficiency translates into faster decision-making and higher overall productivity.
Enhanced collaboration
By creating Excel logs of letters, we help you track communication history more easily. This fosters better collaboration among your team, as everyone has quick access to the same accurate information.
Time savings
With semantic AI search, we find relevant information hidden in documents, eliminating the hours of manual sifting. This speeds up workflows and allows you to focus on higher-value tasks.
Cost savings
Faster letter retrieval reduces administrative overhead and potential rework costs, helping you avoid expensive delays or disputes over missing or mismanaged information.
Improved accuracy
Metadata extraction in scanned letters ensures consistent and accurate categorization of letters. This reduces the risk of human error, enhancing the quality and reliability of data.
Kritical is built by people in construction.
Kritical, developed by Construction Management Associates (CMA), is the result of decades of experience preparing, managing, and defending over 100 claims for some of the largest firms in the Middle East and Gulf.
Faced with the inefficiencies of managing claim documents, CMA created Kritical to address the challenges of organizing, retrieving, and analyzing the overwhelming volume of scanned letters that can otherwise obscure critical information.
Kritical empowers construction and legal professionals—including contract administrators, claims managers, arbitrators, project managers, construction lawyers, document controllers and paralegals—to work smarter and faster.
Our services include converting scanned letters into PDFs, automating metadata extraction, creating Excel correspondence logs, and semantic AI search. With Kritical, construction and legal professionals gain clarity, streamline workflows, and make informed decisions with ease.